3 Ways a Customer Data Platform Makes Marketing Automation More "Human"
Frank Grillo, CMO, Harte Hanks [NYSE:HHS] And Brett Eckrich, Manager, Marketing Technology and Innovation, Harte Hanks [NYSE:HHS]
You're the Frog and Automation is about to Boil You
Joe Fuller, VP & CIO, Dominion Enterprises
Douglas Turk, CMO, JLT Group [LSE:JLT]
I’ve recently written about how our society continues to careen down a path to information ubiquity – a new world where data is automatically created and literally surrounds us constantly.
Dalal Haldeman, SVP, Marketing & Communications, Johns Hopkins Medicine
Marketing automation creates opportunities for organizations to dramatically focus the impact of their marketing and communications.
Claudine Bianchi, CMO, ClickSoftware
Chris Windebank, IT Director, Global Marketing, Bacardi
Like the rest of the industry Bacardi has seen a massive shift from traditional to digital media across our portfolio and around the globe.
Rodger Smith, SVP & GM, Oracle Utilities [NYSE:ORCL]
Electric utilities—like all utilities—are in the service business. For many years, that was a straightforward, one-way delivery process:
Tom Tseki, VP & GM, GeoFluent & Customer Care Solutions, Lionbridge [NASDAQ:LIOX]
For today’s contact center professionals, language is arguably the most important component of customer experience.
Govind Ramu, Senior Director, Global Quality Management Systems, SunPower Corporation [NASDAQ:SPWR]
ISO 9001, an international standard for Quality Management System (QMS) requirements were revised on Sept 2015.